Jailer / Dispatcher & Eligibility List

The Jailer/Dispatcher position is responsible to maintain the safety and security of employees and inmates of the Wadena County Jail. Receives emergency and non-emergency requests from the public. Provide assistance and dispatch services for Law Enforcement, Fire and emergency medical services for the County.

Dispatcher Duties and Responsibilities
Receives and responds to emergency and non-emergency calls including 911 calls from the public, dispatchers from other agencies and law enforcement agencies.
Utilize telephone, radio systems and computer aided dispatch (CAD) systems.
Processes, evaluates, and prioritizes calls and dispatches appropriate response in a timely manner.
Maintains status and locations of Sheriff’s Office and other agency units.
Knowledge of Wadena County geography, street and highway system, and location of significant areas of attention.
Provides public point of contact for those coming directly to the Wadena County Sheriff's Office wanting to see officers, report crimes, and seeking help and referrals for a wide variety of situations.
Creates and maintains various law enforcement reports, statistical records and databases.
Monitors interior and exterior areas of jail and Courthouse via camera systems.
Creates reports in the CAD system.
Maintains accurate record entries for all calls for service.
Accesses and enters data in state and national databases.
Creates and maintains activity logs.
Prepares administrative paperwork for data entry including warrants and protection orders.
Operates visitation systems.
Functions as field training officer (FTO) for new Dispatchers.
Performs computer data entry.

Jailer Duties and Responsibilities:

Responsible for the control, safety, observation and supervision of inmates.
Ensure the maintenance of security, operational rules, and policies of the Jail.
Performs inmate wellness checks.
Receive arrestees that are brought to the jail by Law Enforcement Agencies.
Manages booking and release processes for arriving and leaving inmates.
Manages the flow of nurses, programs, attorney visits, probation officer meetings, law enforcement, clergy etc.
Manages jail cleaning coordinating inmate and jail workers.
Maintains order in the jail, with the authority to discipline inmates, when needed.
Intervenes in emergency situations such as fights, suicide attempts and medical emergencies.
Administers prescription and non-prescription medications to inmates.
Function as a field training officer (FTO) for new Jailers.
Provides daily care and communications with inmates.

Knowledge, Skills and Abilities
Basic knowledge of law enforcement terminology and procedures.
Ability to effectively use a computer and various software programs.
Ability to handle critical situations in a calm manner.
Ability to handle confidential information and follow data practices requirements.
Ability to maintain effective public relations and deal with hostile or aggressive persons.
Effective communication skills, both oral and written.
Ability to work assigned schedule in a 24/7 work environment.
Ability to work under limited supervision with general autonomy in determining how objectives are achieved; supervisors generally set operating benchmarks, goals and objectives.
Ability to apply a variety of procedures, policies and/or precedents and moderate analytical ability in adapting standard methods to fit facts and conditions, using generally prescribed procedures.
Ability to maintain effective working relationships with a wide variety of internal and external contacts to achieve organizational objectives.
Education and Experience
Requires high school degree or equivalent.

MINIMUM QUALIFICATIONS:

Minimum age, 18 years old
Applicant must be in good mental and physical health, including good hearing
Typing and computers skills desired

Qualified applicants must:

Possess a high school diploma or equivalent, AND
Possess a valid driver’s license; AND
Be able to pass a written assessment, oral interview and extensive background investigation.
Licenses/Certificates Required Within One Year of Hire
BCA Single Certification
First Aid/CPR/Medication Administration
Jail Training
Portals Training/TAC training
Defensive Tactics
Taser Training

The Wadena County Sheriff’s Office will be accepting applications for one Full-time position of Jailer/Dispatcher and creating an eligibility list that will expire in one year on December 2, 2025

Wadena County is an equal opportunity/Affirmative action employer.