Police Technician

City of American Canyon   American Canyon, CA   Full-time     Law Enforcement / Security
Posted on February 2, 2024
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The Department
The American Canyon Police Department provides first response services to all forms of emergencies and crises.  The Department provides public safety by enforcing the Penal Code, Health and Safety Code, Vehicle Code, and local ordinances.  American Canyon Police Department is comprised of 24 sworn peace officers, two non-sworn Police Technicians, and an Administrative Clerk.
The Position
The Police Technician performs a variety of non-sworn, administrative and field support tasks associated with law enforcement support services, which may include property and evidence collection, crime prevention, parking enforcement, vehicle abatement, and community relations; to maintain confidential and highly sensitive records related to police activities; and to perform a variety of tasks relative to assigned areas of responsibility.

This is a high-profile position with frequent interactions with community members in often difficult circumstances. The quality of the work performed in this role is reflective of the standards of the Department and the City. This is a uniformed, civilian position that does not require peace officer status. However, a detailed background investigation, medical exam and drug screening is required due to the sensitive nature of the work involved.

Effective July 6, 2024, the offered wage will increase by between 2% & 5% for a COLA (MOU provides an annual COLA through June 30, 2027).

This position is not designated for retired annuitants.

Examples of Duties

Typical duties performed by a Police Technician may include, but are not limited to, the following:

  • Patrol areas of the City to identify and resolve parking violations and traffic hazards and enforce applicable laws; respond to citizen complaints regarding parking and abandoned vehicle laws; tag and arrange transportation of abandoned vehicles.
  • Provide assistance, information and directions to motorists; assist in the coordination of Police Service support for special events in the community; provide traffic control at local schools.
  • Respond to non-emergency calls and service requests; take information from citizens and prepare crime reports for non-active calls; interview victims, suspects and witnesses, as directed, and provide referral information.
  • Assist with Neighborhood Watch meetings and other crime prevention activities; provide information to interested citizens on neighborhood alert procedures; assist in coordinating crime prevention public displays.
  • Collect, receive, and safeguard property/evidence; maintain evidence chain-of-custody records; transport evidence to Sheriff’s Department, Department of Justice, and outside crime lab.
  • Coordinate public education, safety and prevention programs, and community outreach activities related to assigned responsibilities.
  • Serve as liaison between court staff and Police Officers; assist Police Officers with follow-up evidence requests from the District Attorney’s Office. 
  • Log and distribute subpoenas to officers and citizens.
  • Receive calls; respond to citizen’s questions and complaints within established guidelines; distribute calls for officer assistance to communications centers; take and relay messages to department personnel as required.
  • Handle the abandoned vehicle program to include locating and citing abandoned vehicles and overseeing the towing away of the vehicle.
  • Coordinate various crime prevention, volunteer, and community policing programs.
  • Research and compile statistical data.
  • Assist Police Officers with vehicle and person searches.
  • Drive a City vehicle to respond to citizen/officer requests; assist and support patrol division in the performance of their duties in the field.
  • Assist with coordination of fleet maintenance and daily fueling of vehicles. 
  • Respond to public inquiries in a courteous manner.
  • Complete special projects as assigned.
  • Perform general administrative support functions; type letters, forms, memoranda, and reports; transcribe police reports and notes; operate a computer system to enter/retrieve/transfer data; copy materials; maintain filing systems, screen, sort, and distribute mail; order and maintain office supplies and equipment.
  • Assist Police department personnel as needed.
  • Perform related duties as assigned.

Typical Qualifications

The Department is seeking a motivated team player who has excellent attention to detail, self-discipline, ability to work both independently and as part of team, and high ethical and professional standards.

Applicants should be able to demonstrate a grasp of the following key areas of knowledge

  • Basic principles of filing, research, recordkeeping, and report writing techniques.
  • Basic law enforcement practices, methods, and applications.
  • Methods and procedures for data entry.
  • Techniques for dealing with City employees, the public, and others.
  • City policies and procedures related to assigned area.
  • Modern office practices, methods, and equipment including a computer and applicable software.
  • Safe work practices.
  • Principles and practices of customer service.

Applicants should be able to demonstrate the following key abilities

  • Learn to perform a variety of police services duties related to property and evidence storage, traffic control, crime prevention, parking enforcement, vehicle abatement, and community relations activities.
  • Receive, research and resolve questions from the public, outside agencies and other City departments.
  • Prepare and maintain accurate records.
  • Interpret, apply, and clearly explain codes, policies, and regulations to the general public.
  • Communicate clearly and concisely, orally and in writing.
  • Work independently.
  • Use discretion and good judgment in handling sensitive and confidential information.
  • Meet schedules and critical deadlines.
  • Correctly prioritize cases and exercise sound judgment.
  • Read and interpret laws, code ordinances, and policies.
  • Maintain manual and electronic records accurately, and in a timely manner.
  • Deal effectively and tactfully with property owners and managers, tenants, contractors, City staff, and the general public.
  • Operate computer programs.
  • Respond to urgent or emergency situations on a 24-hour basis to provide assistance to Police Department personnel.
  • Operate and use modern office equipment including computers and applicable software.

Education & Experience
Any combination of education and experience that provides the knowledge, skills and abilities required for this position, which typically includes

  • Education: Possession of a High School diploma, GED or equivalent
  • Experience: Two years as an Administrative Clerk II or one year as an Administrative Clerk III with the City of American Canyon; OR two years of full-time experience that included heavy public contact and clerical/administrative duties.
  • Law enforcement training and/or experience is desirable.

License Requirement:
Requires possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

Physical Requirements:
Work is performed in a typical outdoor environment on a year-round basis. (1) Mobility: frequent performance of heavy manual labor; frequent standing for long periods of time; frequent bending and squatting.    (2) Lifting:  frequent lifting up to 50 pounds; occasional lifting up to 75 pounds.  (3) Vision:  constant use of overall vision.  (4) Dexterity:  frequent
grasping, holding, and reaching.  (5) Hearing/Talking:  frequent hearing and talking in person.  (6) Emotional/Psychological: frequent coworker contact; occasional working alone. (7) Environmental:   frequent  exposure  to  loud  noise;  frequent  exposure  to  chemicals, fumes, and other environmental substances.

Other Requirements:
May require evening, weekend, or other shift work.

City of American Canyon

4381 Broadway Street
American Canyon , CA